• Store Manager

Industry : Retail Chains
Location : Delhi NCR, Kolkata, Subhas Nagar, Gurgaon
Qualification : Graduate

Functional: ITES / BPO / KPO / Customer Service / Operations
Job Description
About Us :
With a presence in 12+ locations pan India, V5 Global is one of the leading manpower providers with 15,000+ associates across service lines of SalesForce, Merchandising, Audit, Retail Marketing Solutions delivered on along with CRM and Mobile application platforms. We provide the best-in-industry HR environment to attract and retain talent. V5 Global has an array of blue chip clientele, comprising more than 40 Multinationals companies and is also substantiated by demonstrated expertise across multiple sectors. Our growing client roster continues to give us the opportunity to learn from our collaborators every day. We look at every new project as a chance to grow, to challenge ourselves, to give our clients more than they ask for, and to push the boundaries of what’s possible.
About Company :
Launched in 2005, Hotspot is India’s leading mobile retail store that offers smartphones, gadgets and mobile accessories. It is born out of the idea of combining the look, touch and feel of mobile outlets with the choice, ease and elegance that modern retail provides. Over a decade since its inception, we have become synonymous with mobile retailing, thanks to our tech-savvy staff, wide product range and our determination to provide customers with the best prices & offers. Currently, we have over 100 stores spread across Delhi NCR and Kolkata and a committed team of more than 500 members. We take pride in our acumen of precisely understanding a customer’s needs. A workforce of committed professionals sets us apart from other retail chains. We ensure that each customer is attended to with the highest levels of integrity, professionalism and best in class service. Hotspot cherishes gracious relations with brands and continues to win laurels for its sales. We intend to set new benchmarks in innovative, world-class mobile retail and have set our sights on emerging as India's best retail chain for mobile phones and accessories.
Roles and Responsibility :

HotSpot- D-60 & D62 1st Floor Vikas Marg Laxmi Nagar New Delhi.




Company: HotSpot India Pvt. Ltd.


Job Description:


  • SALES, ACHIEVEMENT OF STORE'S TARGET: Looking after Sales and profits of the Store and focusing on achieving targets.


  • CUSTOMER SERVICE: Resolve customer problems or complaints by determining optimal solutions. Provide exceptional customer service and ensure the employees also provide the same level of service.


  • VISUAL MERCHANDISING: Ensure interior and exterior of Store is maintained to company standards.


  • BUDGET MANAGEMENT: Support to Assistant Manager for maintaining revenue, including cash handling, outstanding and delivery of Store administrative duties, physical inventories, price changes, etc.


  • TEAM EVALUATION: Support to Showroom manager to train, evaluate and counsel Sales Staff. Provide a positive working environment and handle employee issues appropriately and in a timely manner.


Qualification: Graduate/ Post Graduate Diploma in Business Administration, Retail Management


Experience: 2- 5 years