• Java Application Support

Industry : IT/ Computers - Software
Location : Noida
Open

Functional: IT Software - Application Programming / Maintenance
Job Description
About Us :
With a presence in 12+ locations pan India, V5 Global is one of the leading manpower providers with 15,000+ associates across service lines of SalesForce, Merchandising, Audit, Retail Marketing Solutions delivered on along with CRM and Mobile application platforms. We provide the best-in-industry HR environment to attract and retain talent. V5 Global has an array of blue chip clientele, comprising more than 40 Multinationals companies and is also substantiated by demonstrated expertise across multiple sectors. Our growing client roster continues to give us the opportunity to learn from our collaborators every day. We look at every new project as a chance to grow, to challenge ourselves, to give our clients more than they ask for, and to push the boundaries of what’s possible.
About Company :
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here. Genpact began in 1997 as a business unit within General Electric. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company. Bain Capital became Genpact’s largest shareholder in November 2012, with the strategic objective to grow the company further. Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$491.90 million to 87,000+ employees and annual revenues of US$3.00 billion as of December 31, 2018.
Roles and Responsibility :

Consultant, Java Production Support

Exp:  2 - 4.5 Years


Function: Operations

Noida, India

 


In this role, you will be responsible for handling, maintain & support Java applications in production environment with little bit of L3 (minor enhancement) work.

Responsibilities

  • Perform Java application support
  • Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support. Users who contact directly regarding issues.
  • Execute and manage day-to-day operations via ticketing tools
  • Problem Management: Track, record, and process all recurring tickets against the application via the tools.
  • Quick learner and self-starter who requires minimal supervision to excel in a dynamic environment
  • Ability to acquire business domain knowledge quickly and effectively to take a role of subject matter expert for multiple applications\ Deep understanding of the support process
  • Strong written and verbal communication skills
  • Ability to multi-task and work against deadlines/priorities
  • Self-motivated "Java Developer" with excellent communication and customer service skills.
  • Must have strong experience in Java, JSP, Spring and SQL.
  • Experience in production support
  • Exposure to java application support built on Java, JSP, JavaScript, HTML, CSS, TSF Framework (Spring)
  • Good team player& can work as individual contributor

Good communication skills