• Application Support

Industry : IT/ Computers - Software
Location : Noida
Expired

Functional: IT Software - Application Programming / Maintenance
Job Description
About Us :
With a presence in 12+ locations pan India, V5 Global is one of the leading manpower providers with 15,000+ associates across service lines of SalesForce, Merchandising, Audit, Retail Marketing Solutions delivered on along with CRM and Mobile application platforms. We provide the best-in-industry HR environment to attract and retain talent. V5 Global has an array of blue chip clientele, comprising more than 40 Multinationals companies and is also substantiated by demonstrated expertise across multiple sectors. Our growing client roster continues to give us the opportunity to learn from our collaborators every day. We look at every new project as a chance to grow, to challenge ourselves, to give our clients more than they ask for, and to push the boundaries of what’s possible.
About Company :
www.v5global.com
Roles and Responsibility :

 

Role: Consultant - Production Support L1/L2

Location: Noida

Exp: 2-5 Years

Responsibilities

  • Actively attend and participate in operational meetings
  • Monitoring and troubleshooting the issues related to various applications.
  • Escalating to vendors,
  • Escalating to on call support onsite for very critical issues
  • Knowledge of Tivoli, Autosys, CTRL+M a plus
  • Good understanding of SDLC lifecycle
  • Excellent communication skills (verbal and written)
  • Must have good trouble shooting and analytical skills
  • Strong software debugging and troubleshooting skills.
  • Good understanding of SDLC lifecycle

Interview Process – 2 Technical Round + 1 Managerial round same day

Qualifications

 Minimum qualifications

• B. Tech. / M. Tech. / MCA/ MBA (IT)

Preferred qualifications

  • ITIL
  • Experience in DB (Oracle), SQL Server, production support
  • Good understanding of SDLC lifecycle
  • Excellent communication skills (verbal and written)
  • Must have good trouble shooting and analytical skills
  • Strong software debugging and troubleshooting skills.
  • Shifts: Rotational Shift – 24*7 model.
  • Good understanding of SDLC lifecycle
  • Ability to be learn and apply new processes and tools.
  • Incident Management
  • Strong Analytical skills.
  • Shell scripting and/or Perl scripting experience.
  • Knowledge of Tivoli, Autosys, CTRL+M a plus
  • Strong Excel skills.