Position: Executive / Sr. Executive - IT

Location: Ahmedabad ,

Exp: 3-5 Years

Education: Bachelors ( BSc , BCA) or Diploma in IT / CS

Role:

As an IT Executive your task will be maintaining computer systems and making sure that all IT

related devices are functioning properly. Provide technical support and resolve

hardware/software problems of the company's assets as well as you have to Keep track of all IT

assets and transfer them to other departments in accordance with policies and requirements.

You have to ensure that systems stay secure, technology support is available.

Responsibilities:

Ensure an effective and responsive IT support (Hardware, Software, Networking).

Handling day to day IT related activities.

Asset maintenance (laptops, Desktop and other IT devices)

Maintaining records of all IT assets and allocating assets to other departments based on

policies and requirement

Set up user accounts, permissions and passwords.

Liaison with the user to ensure that requests or problem reports have been satisfactorily

handled.

Prepare and maintain IT inventory records; keep track of all equipment.

Monitoring resource utilisation and performance of infrastructure components and ensuring

24x7 IT service availability.

Preparing accurate and timely reports & proper documentation of all IT services and tasks.

Liaison with service providers and vendors to provide uninterrupted IT services to the company.

Remaining up to date with advances in IT infrastructure technology and industry best practices.

Technical requirement:

Knowledge in Active Directory System, Server, Email service etc.

Knowledge about TCP/ IP, LAN, Layer-2, VPN, Cyber Security, Remote tools.

Configuring and troubleshooting desktops, laptops and servers

Assembling and disassembling the computer, Cabling etc.

Trouble shooting hardware and software problems.

Soft skills:

A friendly, polite, and courteous nature.

Strong communication and organizational skills.

Strong customer service and team working skills.

Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well

as a crisis/problem recovery situation and time savvy

Interested candidates can share their resume on fahad.sharieff@v5global.com